AI-first · Human-in-the-loop · 24/7
Cid is a fully-managed security operations service. AI agents investigate every alert the moment it lands; senior analysts own the calls that matter. You get answers, not a queue.
Cid · live operations
Operations liveBrute-force burst · database edge
Network · 01:52 WIB
Suspicious sign-in · impossible travel
Identity · 02:14 WIB
Malware beacon · workstation 114
Endpoint · 02:31 WIB
Phishing campaign · 41 recipients
Email · 03:02 WIB
Lateral movement attempt
Endpoint · 03:07 WIB
Illustrative feed: what a typical night looks like.
Aligned to MITRE ATT&CK · NIST CSF · ISO 27001 · PCI-DSS · MAS TRM · BSSN
Modern campaigns go from first access to impact in about an hour, while a typical stack throws off a thousand alerts a day, far more than any human team can read with care. The result is a queue, and somewhere in the queue, the one alert that matters.
The question isn’t whether you’ll be probed. It’s whether anyone’s watching when it happens.
$4.88M
Average cost of cleaning up one breach
277 days
Average time before a breach is even identified
1,000+ vs ~30
Alerts a day from a typical stack vs what one analyst can truly read
A lightweight agent sits in your VPC next to the stack you already run. It forwards alerts plus only the log streams we scope together as required for analysis, and you can audit every byte it sends.
Each alert is classified, enriched and decided in seconds, not queued for a shift. Every investigation produces written reasoning and an evidence trail you can read.
The routine 98% is closed or contained end-to-end. The complex 2% reaches a senior analyst with the full case attached, and every verdict becomes a precedent that sharpens the next one.
Live in about four weeks: week one is discovery, weeks two and three connect and tune, week four runs a calibrated shadow run before the switch flips.
Every investigation produces written reasoning, the evidence behind it, and the action taken, auditable down to the log line. You don’t get a black box verdict; you can read why.
That’s also what your auditors get: a complete, timestamped trail for every automated decision, mapped to the frameworks they care about.
ALERT-7733 · Suspicious sign-in
Identity · 02:14:36 WIBEvidence gathered
Illustrative investigation record from the client portal.
No triage queue, no sampling, no alerts that quietly age out unread. Coverage is 100% by construction, at machine speed, around the clock.
This isn’t a tool you operate. It’s a service with senior analysts in the loop, owning escalations, tuning detections, and answering you in plain language.
Hosted in your region under your privacy jurisdiction. Per-client isolation, self-hosted AI models, and a full audit ledger of every automated action.
Analyst verdicts feed back as precedents and regression tests. Detection quality compounds month over month instead of resetting with staff turnover.
98%+
Of alerts resolved without needing a human
<8s
From log line to verdict on routine alerts
6×
Faster mean time to respond vs human-only operations
24/7
No nights off, no handover drift, no thin weekends
1,000 alerts ingested on a typical day
920 auto-closed: noise & false positives, documented
65 auto-contained: low-risk true positives
15 escalated: what your team actually reads
Illustrative, based on typical SME volumes and Cid auto-resolution rates. The other 985 aren’t deleted; every one is documented and auditable.
Vendor-neutral by design: Cid tunes and operates what you already own, so your Splunk licence doesn’t go to waste. If something in your stack underperforms, we’ll say so, but nothing has to be ripped out to start.
SIEM & logging
Splunk · Microsoft Sentinel · Elastic · Wazuh
EDR & endpoint
CrowdStrike · Microsoft Defender · SentinelOne
Cloud & identity
AWS · Azure · GCP · Okta · Google Workspace · Microsoft 365
Network & email
Fortinet · Palo Alto · Cisco · Mimecast
…among others. If it emits logs, Cid can work with it.
In-house 24/7 SOC team
8-12 analysts before tooling, $600K-$1M+ a year in salaries alone
Traditional MSSP retainer
Cheaper, but triage still moves at human speed
Cid
Illustrative; investment scales with coverage
Most of it never does. A lightweight collector in your VPC forwards alerts and only the log streams we scope together as required for analysis (nothing wholesale) to infrastructure hosted in your region. Tenants are fully isolated, the AI models are self-hosted, and every automated action lands in an audit ledger you can inspect.
It escalates. Cid only closes what it can justify with evidence; anything ambiguous, novel, or high-impact goes to a senior analyst with the full investigation attached. Before go-live we also run Cid in shadow mode against your environment and calibrate its verdicts against human analysts.
Senior analysts review every escalation, own incident communication with your team, tune detections to your estate, and run a monthly review of what was caught, closed, and changed. You always have a person to call; the AI just makes sure they spend their time on the 2% that deserves it.
No. Cid is vendor-neutral and plugs into the stack you already own: SIEM, EDR, firewalls, cloud, identity, email. If something in your stack is underperforming we’ll tell you, but nothing has to be ripped out to start.
About four weeks: discovery and scoping in week one, source connection and detection tuning in weeks two and three, then a calibrated shadow run before AI triage switches on in week four. Coverage starts the moment we go live.
Tiered, predictable, and scoped to your coverage (sources, environment size, service level), not per alert or per seat. Pricing is shared after a 30-minute discovery call. As a reference point, it lands at a fraction of the cost of an 8-12 analyst in-house rotation.
Start with a 30-minute discovery call: we’ll map your environment, scope the pricing to your coverage, and tell you honestly whether Cid fits. Operated end to end under our ISO/IEC 27001:2022-certified ISMS.